Address: 386A, Holdenhurst Road, Bournemouth, Dorset, BH8 8BL
United Kingdom
Email: alex.msmorais@gmail.com
Phone: +44 (0) 74 535 113 89
Alexandre M. da Silva Morais
Professional info
- Having a responsible attitude, remaining calm under pressure and possessing superb decision making skills.
- Promoting good work practices.
- Able to build a positive rapport with staff.
- Assigning tasks to staff & clearly explaining how those duties are to be done.
- Superb people management skills.
- Carrying out risk assessments.
- Able to introduce new processes to a team and organization.
- Calmly responding to accident and emergency situations.
- Setting goals and objectives for individuals and teams.
Languages / Programs
HTML/CSS
PHP
SQL
FoxPRO
Dbase III Plus
CorelDraw
FlexiSIGN-Pro
Siebel
Photoshop
Microsoft Office
Skills
Work experience
Online Sales Development Manager
2014-10 > Present
SWC Trading – Bournemouth (UK)
- E-tail and online marketing
- Web analytics (Google Analytics, etc.)
- Manipulate data in Access / Excel to determine trends and create reports
- Online advertising, SEO, site design, email marketing and customer online experience / usability
Online Marketing & Sales Manager
2014-03 > 2014-09
Ninjas Castle – Poole (UK)
Project Management
Creative design
Web design
Web analytics
eCommerce
Data analyst
Leadership skills
IT skills
Customer Service
Forward planning
Communication skills
Commercial aware
Time management
Coaching skills
- Analyze market trends in European markets
- Convergence of data between markets
- Costs and profits daily and monthly report
- Amazon vs Ebay vs Rakuten (Play.com) integration
Ecommerce Manager, International Marketplace Control
2013-03 > 2014-02
Soles 4 Sale / 2 Die 4 – Poole (UK)
- Ebay and Amazon sales control
- Costs and profits daily and monthly report
- Web Design
Responsible for supervising a team and ensuring that duties are completed within strict accordance with the specifications of the employer:
- Delegating work duties to individual staff members.
- Deputising in the absence of the management team.
- Approving time records and requests for time off.
- Identifying and evaluating employee training requirements.
- Monitoring Key Performance Indicators.
- Writing reports for senior management and delivering presentations.
Quality Manager - Contact Trainer - Operator
2007-09 > 2012-01
NOS / ES CONTACT - Caldas da Rainha (Portugal)
- Automate data analysis, creating database
- Analysis and dispute of nonconformity
- Training new operators
Administrative Assistant - IT Specialist - Web Design
2000-05 > 2007-08
BF DESPORTO EVENTOS - Rio Maior (Portugal)
- Web Design
- eCommerce
- Event Planning
Education
Business Administration (Level IV - EU)
1993 > 1996
Escola Profissional de Rio Maior - Portugal
DBase III Plus
1991
Camara Municipal de Rio Maior - Portugal
On Job Qualifications
- Teacher / Instructor - Course Hip Hop College - BF Sports and Events
- Director and Production - Course Shows & Stuff - BF Sports and Events
- Supervisors Skills Development Course - June 2009 - ES Contact
- Teaching to Teaching - Training of Trainers - September 2009 - ES Contact
- Workshop Conflict Management - November 2009 - ES Contact
- Interpersonal Communication - March 2010 - ES Contact
- Course "Leader Coach" - May 2010 - ES Contact
- Commercial Attitude Workshop - June 2010 - ES Contact
- Course "Evaluate, How?" - July 2010 - ES Contact
- Emotional Intelligence Workshop - August 2010 - ES Contact
- Feedback Techniques Course - September 2010 - ES Contact
- Dynamization Team Trade - January 2011 - ES Contact
- Entrepreneurship - March 2011 - ES Contact
- Time Goes By ... - May 2011 - ES Contact
- Senses ... Dare you to know them? - June 2011 - ES Contact
Other Qualifications
- 4th Year Solfeggio (Musical Training - C.M.R.M.)
- Level I Coach (National School of Basketball - FPB)
- National Referee Level II (National Judges Association Basketball - FPB)
- Judge Swimming Level II (Swimming Associat. District of Santarém - FPN)